🌍 Globaluxe International 30-Day Money-Back Guarantee Policy

At Globaluxe International, your satisfaction is our top priority. If you’re not completely satisfied with your purchase, we’re here to help with our 30-Day Money-Back Guarantee.

1. Eligibility

To be eligible for a return and refund:

Your item must be unused, in the same condition you received it, and in its original packaging.

Your return request must be submitted within 30 days of delivery.

Proof of purchase (such as an order confirmation or receipt) is required.

Please note that some items may be non-returnable for hygiene or safety reasons (e.g., cosmetics, intimate apparel, or personalized items).

2. How to Start a Return

To initiate a return, please contact our support team at support@globaluxeintl.com
 with:

Your order number

The reason for the return

Clear photos of the product (if damaged or defective)

Once your return is approved, we’ll provide instructions and a return address. Please do not send items back to the manufacturer or supplier directly unless instructed by our team.

3. Return Shipping

Customers are responsible for the cost of return shipping unless the item arrived damaged, defective, or incorrect.

We recommend using a trackable shipping method to ensure your return is received.

4. Refunds

Once your returned item is received and inspected, we’ll notify you of the approval or rejection of your refund.

Approved refunds will be processed within 5–10 business days to your original payment method.

Shipping and handling fees (if any) are non-refundable.

5. Exchanges

We currently only replace items if they are defective or damaged. If you need an exchange, contact us at support@globaluxeintl.com
 and we’ll assist you with the process.

6. Late or Missing Refunds

If you haven’t received your refund yet:

Check your bank or payment account again.

Contact your credit card company or payment provider — it may take some time before your refund is officially posted.

If you’ve done all this and still have not received your refund, please contact us at support@globaluxeintl.com
.

7. Contact Us

If you have any questions about our 30-Day Money-Back Guarantee, reach out to us at:
📧 support@globaluxeintl.com

🌍 www.globaluxeintl.com